PHONE: 512-447-5581
FAX: 512-447-4601
3000 S. Lamar Blvd, Austin TX 78704 | MAP
We are temporarily having an issue with one of our phone lines. Please call 512-447-5582, 512-447-6880, or 512-447-6749 to reach us. Thank you for your patience; we are working to get this resolved as quickly as possible.

Privacy Policy

This is the web site of B&B Muffler and Automotive.

Our postal address is 3000 South Lamar Blvd. Austin, TX 78704.

We can be reached via e-mail at customerservice@bbmuffler.com or you can reach us by telephone at 512-447-5581.

For each visitor to our Web page, our Web server automatically recognizes NO information regarding the domain or e-mail address.

We collect no information on consumers who browse our Web page.

The customer contact information that you provide us through our website is for internal use only.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

From time to time, we make our customer contact information, customer e-mail list and vehicle repair history available to a contracted  organization whose products or services are used to help support our Customer Retention Program.  This allows us the ability to provide you access to your vehicle repair history for the vehicles you own. If you do not want us to share your e-mail address with other companies or organizations, please let us know by sending us an e-mail at the above address.

Consumers can access this information collected about their vehicle repair history by accessing this information at  http://bbmufflerandautomotive.mechanicnet.com/apps2/mycar/user.

Upon request we offer visitors the ability to have inaccuracies corrected. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or visiting us athttp://bbmufflerandautomotive.mechanicnet.com/apps2/mycar/user  with regards to their specific vehicle information.

We do NOT share your customer contact information with any other reputable organizations whose products or services we think you might find interesting.

If you supply us with your postal address on-line you will receive only the information for which you requested.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information as requested.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.  Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

With respect to security: The company we have contracted with to store our customer repair history and customer contact information  have the appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you. We do not collect information directly from our website other than customer contact information for internal use only.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau.

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